Health and Safety Policy
Effective Date: 1/05/2025
Website: www.ralphranch.nz
Location: 39 Tenfoot Road, Taupiri, Waikato
At Ralph Ranch, the health, safety, and wellbeing of all visitors, staff, and animals are our top priority. We are committed to providing a safe environment for everyone who visits, whether as a guest, customer, or participant in ranch activities.
Onsite Visitors (Farm Tours, and Farm Shop)
All farm tour visitors receive a safety briefing on arrival covering risks, emergency procedures, and behaviour around animals.
Children must be supervised by a responsible adult at all times.
Visitors must remain within designated areas and follow all signage.
Closed-toe footwear is required (no sandals or bare feet).
No entry to animal pens/paddocks unless supervised by ranch staff.
Walkways, entrances, and shop areas are kept clean, dry, and obstacle-free.
Clear signage is provided for parking, entry, and exit points.
Sanitising stations are available and encouraged, especially during flu season.
Handwashing stations must be used after animal contact or before eating.
No food or drink may be consumed inside the shop unless provided on-site.
In the event of severe weather, fire, or emergency, follow exit signs and staff instructions.
Staff are trained to respond to minor injuries or incidents and have access to a first aid kit.
Tour Visitors with allergies (animals, hay, etc.), or medical conditions must inform staff before arrival.
Guests are encouraged to report any hazards or issues to staff immediately.
Guest must not be under the influence of drugs or alcohol, entry may be refused.
Prohibited items are not to be bought onsite (including but not limited to weapons, alcohol, drugs).
No offsite animals may be bought onto the premises this is to ensure the safety of our animals. This includes leaving animals in cars or on the roadside.
General Safety Commitment
Regularly inspecting and maintaining all facilities, pathways, and equipment.
Ensuring all staff are trained in health and safety procedures.
Complying with the Health and Safety at Work Act 2015 and all relevant New Zealand regulations.
Promoting awareness, communication, and continuous improvement in health and safety practices.
Emergency Contact Information
Emergency Services: 111
On-Site Contact: Alanah Ralph – 021 244 1195
Email for Safety Concerns: ralphranchnz@gmail.com